Account & Data Deletion

This page explains how to delete your Cape May Aerial Ads account and the data associated with it. The Cape May Aerial Ads apps (iOS / Android / web) are private to Cape May Aerial Advertising LLC — accounts are created by an admin and given to pilots or customers, so there is no in-app sign-up flow and no in-app self-serve delete. Account deletion is handled by emailing us at the address below; we reply within two business days.

How to request deletion

Email info@capemayads.com from the email address on file for your account, or click the button below to pre-fill it:

Request account deletion

Please include your username and whether the account is a pilot or customer account so we can locate it. We’ll confirm receipt of the request, and again when the deletion is complete.

What we delete

When we delete your account we remove the following from our live database within 30 days of receiving the request, and from rotating backups within 90 days:

Data	Deletion
Account record (username, display name, bcrypt password hash, role)	Deleted
Refresh tokens (sign-out sessions)	Deleted
Push-notification device tokens registered against the account	Deleted
Per-device notification preferences	Deleted
Tail-number pairings tied to a pilot account	Deleted
Uploaded banner artwork tied to a customer account	Deleted
Plane GPS location history that originated from the deleted pilot account	Deleted (also removes that pilot’s flight tracks)

What we keep (and why)

A small amount of data is retained for legal and operational reasons independent of any individual account:

• Login-attempt audit log entries are kept for up to 12 months for security purposes (detecting password-spray attacks). These entries reference your username string but the underlying account row is deleted.
• Aggregated, non-identifying flight statistics (e.g., total flight hours per banner, total miles flown) used in proof-of-performance reports for customers may be retained, but no record of which pilot account performed the flight is kept.
• Tax / billing records required by law for customers are kept per the applicable retention period (typically seven years).

Push tokens — automatic removal

You can effectively unregister your phone right now without contacting us by uninstalling the app, or by turning notifications off in your phone’s system settings. Apple and Google notify our server when the token is no longer deliverable; the row is removed from our device_tokens table on the next push attempt. Account-level data is unaffected by an uninstall.

Contact

Cape May Aerial Advertising LLC
info@capemayads.com

See also our Privacy Policy for the wider list of data we collect and how it’s used.